Missing Your InPost Pickup Code or PIN?

Learn what to do if your InPost shipment is moved, your Parcel Point or Locker is closed, or tracking shows the wrong delivery.

Learn how InPost works to send, track and pick up a parcel step by step from Punto Pack or Locker, with tracking and pickup info.

Learn how to collect your parcel at an InPost Punto Pack or Locker: arrival notice, PIN or QR, pickup times, and what to do if issues arise.

Learn how to send parcels with InPost, track them in real time, and understand what each shipment status means.

Create or manage your InPost account: sign up, update details, payments, rates and invoices. Quick steps and solutions.

Learn how to change delivery, return an order, or report an issue with InPost using tracking, the app, and the form.