What to do if content is missing or not all the packages from your shipment have arrived
Jun 3, 2026
We explain what to check if some content is missing from your package or if your shipment had multiple parcels and not all of them have arrived.
May 6, 2026
InPost Allowed Parcel Sizes and Weight
Check the allowed parcel dimensions and weight for InPost Punto Pack and Locker, and prepare your package correctly before shipping.
Apr 6, 2026
Change Delivery in InPost: Address or Pickup
Find out when you can change an InPost delivery, check shipment status, or request help to cancel your parcel delivery.
Apr 6, 2026
What Is an InPost Locker and How to Use It
Discover what an InPost Locker is, how to pick up or drop off parcels with a PIN or QR, its benefits, and why it is secure.
Apr 6, 2026
InPost Parcel Delivered to Wrong Point or Closed
Learn what to do if your InPost shipment is moved, your Parcel Point or Locker is closed, or tracking shows the wrong delivery.
Apr 6, 2026
How InPost Works: Send and Pick Up
Learn how InPost works to send, track and pick up a parcel step by step from Punto Pack or Locker, with tracking and pickup info.
Mar 3, 2026
How to Collect Your Parcel at InPost
Learn how to collect your parcel at an InPost Punto Pack or Locker: arrival notice, PIN or QR, pickup times, and what to do if issues arise.
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