InPost

No more digging for tracking numbers. The App has them waiting. D(opens in a new tab)ownload(opens in a new tab)

Track your parcel

Got a parcel on the way?

Track it in real time and know when it arrives

e.g. 89972378 (8 characters)

Keeping track, works for you.

Check all the information about your parcel’s status via the app.

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Receiving a parcel

How can I track my parcel?

You can track your parcel using your shipment number by entering it on the tracking page. If you don't have a shipment number, you can contact the sender to obtain it. The sender also has access to the parcel tracking.

I'm expecting a parcel. How can I know if it has arrived at the Punto Pack | Locker?

InPost will send you an email or SMS when the parcel has arrived at its destination point. Meanwhile, you can track your parcel using your shipment number. If you don't have a shipment number, you can contact the sender to obtain it.

How long do I have to pick up my parcel at a Punto Pack?

At both the Locker and Punto Pack, we keep the parcel available for you for 8 calendar days for domestic shipments. After this period, the parcel will be returned to the sender (online store, seller, or private customer).

What should I do to collect my parcel?

After presenting an ID document (ID card, passport, driver's license) to the merchant, they will hand over your parcel. You will need to validate the receipt with an electronic signature.