InPost Spain Accessibility Statement
INPOST ES is committed to ensuring the accessibility of its digital products and services, continuously working to improve the user experience and meet relevant accessibility standards.
This accessibility statement applies to the website https://www.inpost.es/(opens in a new tab)
Compliance Status
INPOST ES is partially compliant with the AA level of WCAG 2.2 and Spanish regulations: UNE-EN 301549:2022 and Royal Decree 1112/2018, of September 7, as some content does not fully adhere to accessibility standards. The WCAG (Web Content Accessibility Guidelines) criteria define the requirements for designers and developers to improve accessibility. There are three levels of compliance: Level A, Level AA, and Level AAA. At INPOST ES, we are aware that our digital service does not yet meet all WCAG criteria, and we are continuously working to provide our users with the best possible digital experience.
Our Commitment and Accessibility Improvement Measures
WCAG Compliance:
We are committed to following the WCAG 2.2 guidelines to ensure our digital content is perceivable, operable, understandable, and robust.
Ongoing Testing and Evaluation:
We have conducted accessibility audits and tests to identify and address accessibility barriers. Among the detected issues, we highlight some related to the following accessibility criteria:
- 1.3.1 Information and relations that are not properly structured.
- 3.3.7 Redundant input when requesting the same information twice from the user.
Collaboration with Users:
We value user feedback, especially from those who may have specific accessibility needs. We are committed to working together with our community to continuously improve everyone's experience.
Contact
If you encounter any accessibility barriers or have questions related to the accessibility of our services, please contact us through the following channels:
The average response time for questions about the accessibility of our website or other aspects of this document is 48-72 hours.
This accessibility statement was created on December 10, 2025.
