Permitted dimensions, weight and parcels at InPost

Before sending a parcel, there is one check that is worth making: dimensions and weight. It may seem like a minor detail, but it is exactly what prevents rejected parcels or that awkward moment of trying to fit a huge box into an InPost Locker.

In this guide we explain which dimensions InPost accepts, what the maximum weight is depending on the type of point, how to measure your parcel correctly, and what tips to follow to prepare it properly before taking it to a Locker or Punto Pack.

Quick summary

Before heading to the Punto Pack or Locker, check that your parcel complies with the accepted dimensions. This way you help us manage the shipment correctly from the very first step.

If you are dropping it off at a Punto Pack, the parcel can weigh up to 30 kg. In addition, the sum of length + width + height cannot exceed 150 cm and the longest side must be equal to or less than 120 cm.

If you are using a Locker, the parcel can weigh up to 25 kg and its maximum dimensions are 64 x 38 x 39 cm.

When you look for your nearest point, check whether it is a Punto Pack or Locker to choose the option that best fits the size of your parcel. You can do it from our Punto Pack and Locker search tool.

What do you need before preparing the parcel?

1. Tape measure or ruler to measure length, width and height.
2. A sturdy box or envelope in good condition.
3. Protective material inside if the contents are delicate.
4. Strong adhesive tape to seal the parcel properly.
5. QR code or shipping label, depending on the chosen option.

Permitted dimensions and weight at Punto Pack

For delivery or collection at Punto Pack, the parcel can weigh up to 30 kg. In addition, the sum of length + width + height must not exceed 150 cm and the longest side must be equal to or less than 120 cm.

This option is usually the most suitable for somewhat larger parcels, as long as they are well packed and can be handled safely. If you are sending a large box, clothing, footwear, accessories, small appliances or personal items, it can be a good alternative as long as it meets the established limits.

Permitted dimensions and weight at Locker

For delivery or collection at Locker, the parcel must fit the size of the Locker. The limit is up to 25 kg and maximum dimensions of 64 x 38 x 39 cm.

Lockers are perfect for medium or small parcels: clothing, books, accessories, small tech, gifts or everyday online purchases. If you have doubts about whether the box will fit, it is better to measure first.

How do you measure a parcel correctly?

Measuring a parcel correctly is simple, but it is best to do it with the parcel already closed. The final size can change if you add filler, reinforcements or an outer box.

1. Measure the length: normally this is the largest side of the box.
2. Measure the width: the intermediate side.
3. Measure the height: the height of the parcel once closed.
4. Add length + width + height if you are going to use Punto Pack.
5. Weigh the complete parcel, including packaging.
6. Compare the result with the limits of the chosen point.

What type of parcels can you send?

You can send many everyday parcels, as long as they meet the dimensions, weight and service conditions. For example:

• Clothing, footwear and accessories.
• Books, documents or stationery.
• Small household items.
• Items sold on second-hand platforms.
• Well-protected gifts.
• Non-prohibited products that are correctly packed.

How do you prepare the parcel so it travels well?

A well-prepared parcel protects the contents and makes the whole journey easier. It is not about wrapping it like a work of art, but about making sure it withstands transport.

1. Use a sturdy box, without breaks or moisture.
2. Fill any internal gaps so the contents do not move.
3. Reinforce corners and closures with adhesive tape.
4. Avoid deformed boxes or ones that are too large for the product.
5. Remove old labels if you reuse packaging.
6. Do not join several parcels together with tape as if they were one.

Common mistakes with dimensions and weight

1. Measuring the empty box and not the final parcel.
2. Forgetting that packaging also weighs.
3. Choosing Locker for a box that only fits at Punto Pack.
4. Reusing a damaged box.
5. Sending poorly protected products inside a box that is too large.
6. Not checking whether the contents are allowed before creating the shipment.

What happens if the parcel exceeds the dimensions?

If the parcel exceeds the limits of the chosen service, it may not be accepted at the drop-off point or may cause an incident during transport. That is why it is important to check the dimensions before creating the shipment and choose the appropriate point.

If your parcel is too large for a Locker, consider using a Punto Pack. If it also exceeds Punto Pack limits, you will need to look for a shipping alternative adapted to that size.

Measure first, ship better

Checking dimensions and weight takes a minute and can save you quite a few hassles. With InPost, choosing between Punto Pack and Locker is easier when you know exactly what size your parcel is and which option fits best.

Prepare the box well, check the limits and take your shipment to the chosen point. Your parcel will travel more safely and you will have a much smoother experience from the very first step.