What to do if content is missing or not all the packages from your shipment have arrived

Check what to do if you don't receive the InPost shipping confirmation email, where to look, and how to check the status of your package.

Guide to creating an InPost shipment: what information to check, how to confirm payment, what to keep, and what to do if you make a mistake.

Discover what an InPost Locker is, how to pick up or drop off parcels with a PIN or QR, its benefits, and why it is secure.

Learn what to do if your InPost shipment is moved, your Parcel Point or Locker is closed, or tracking shows the wrong delivery.

Learn how to send parcels with InPost, track them in real time, and understand what each shipment status means.

Learn how to change delivery, return an order, or report an issue with InPost using tracking, the app, and the form.