SEND FROM A LOCKER MADE EASY AT YOUR OWN PACE
Drop off your parcel whenever you like, 24/7, any day of the week (except Lockers located in stores).
Benefits of using a Locker
No Waiting
Open the Locker with your code, deposit and go. In less than 2 minutes.
-2462x1652.avif)
Available 24/7
More than 5,000 Lockers in Spain. Always close to you when you need them.
You choose where it arrives
The recipient can pick up the goods at a Locker or Parcel Point.
How does it work?
1.
Create your shipment online
Enter the weight, measurements and address of the recipient on our website. In just a few clicks, your tag will be ready.
2.
Prepare your parcel
Choose a rigid box of the right size; if fragile, protect the contents with bubble wrap and seal well with packing tape.
3.
Go to the nearest Locker
Scan the QR code or enter the PIN on the screen.
4.
Drop off and Close
The parcel has been picked up. You can see its status at all times via the app.
5.
Your recipient receives the notification
You’ll get a code to collect it whenever it suits you.
Our customers unfiltered
Real opinions from real customers
Tips and tricks for your parcel to arrive in perfect condition
Choose the box well
Use a rigid cardboard box as close as possible to the product's size. The more fragile the item, the stronger the packaging should be.
Weigh your parcel
If you send less than 5 kg, use a kitchen scale. For larger packages, weigh with and without it and calculate the difference.
-2355x1575.avif)
Protect content
Use bubble wrap or paper to fill in any spaces. If you send multiple items, protect each item separately before putting them into the box.
Label correctly
Stick the label on a flat, visible surface of the package. Make sure the barcode is not creased or damaged.
More than 13,000 delivery points in Iberia
Lockers and Parcel Points near where you live, study, train, work or shop.
What are you waiting for? Shipping with InPost SUITS YOU
-2560x1707.avif)
Make a shipmentSend Now!
You now have everything you need. Create your shipment in less than 3 minutes.
View ratesShipping rates
See prices for domestic and international shipments.
-2518x1689.avif)
See howPrefer a Point Pack?
You can also drop off your parcel at a Point Pack, and we’ll pick it up.
10% off For you
Subscribe to our newsletter and get 10% OFF your next shipment.
KNOWING WHICH PICK-UP POINT IS CLOSEST TO YOU MAKES LIFE EASIER
Find any Locker or Parcel Point and get there easily and hassle-free with our App.
What can I send?
InPost offers shipping services for both individuals and businesses. You can send any item that’s properly packed and not listed as prohibited. Prohibited items include dangerous goods (explosives, flammable, toxic, corrosive, or radioactive materials), weapons and fireworks, live animals, perishable goods like food that may spoil during transit, and money, jewelry, or high-value items if excluded by service conditions. Check the full list in the general terms on inpost.es before preparing your shipment.
Where is my nearest Locker?
You can find the nearest Locker using the search tool on inpost.es. Just enter your postal code or city to see the list of available Lockers in your area. InPost has over 40,000 Lockers across 9 European countries.
How long do I have to drop off the parcel after creating the shipment?
You have up to 30 days from the payment date to use the label or QR code and drop off your parcel at a Point Pack or Locker. After this period, refunds are not available.
What if the Locker is full?
If the destination Point Pack or Locker is out of service, the recipient will receive an email and SMS to choose whether to wait for it to become operational again or select an alternative location. If they don’t respond or logistical requirements apply in their area, the selection may be made automatically, assigning a nearby available Point Pack or Locker.
Can I cancel or change the destination once the shipment is created?
It depends on the timing. As long as you haven’t dropped off the parcel at a Point Pack or Locker, you can request to cancel the shipment from your customer account, and the amount will be refunded automatically. Once deposited, it’s not possible to change the destination Point Pack or Locker after the parcel has been accepted into the delivery network.
How does the recipient know they have a parcel waiting for them?
When the parcel arrives at the destination Point Pack or Locker, InPost sends the recipient a first email to inform them of the shipment, and a second email or SMS to let them know it’s ready for collection. To do this, you’ll need to provide the recipient’s phone number and email when creating the shipment.
Can I ship to other countries in Europe?
Yes. InPost offers international shipping to several European countries: France, Belgium, Portugal, Luxembourg, the Netherlands, Germany, Italy, and Poland. For international deliveries, the average timeframe is 3 to 6 working days depending on the destination. Rates and conditions vary by country and are available on the international shipping page of inpost.es.