What is a pickup point and why is it the best option for your shipments?

You’ve surely ordered something online at some point and, just when the courier arrives, you’re not at home. Or maybe you need to send a package to a family member, but you don’t know whether they’ll be there to receive it. That’s where pickup points come in, the most convenient and flexible alternative for managing your shipments and collections.

A pickup point is a business that collaborates with parcel delivery companies to offer a place where packages can be picked up and sent quickly and easily. Neighborhood stores, bookshops, flower shops, and other small businesses can be pickup points.

And that’s not all! Within pickup points, there are also the smart parcel lockers, located in bus stations, gas stations, or shopping centers. With them, you can pick up or send packages at any time of day, without depending on opening hours.

Benefits of pickup points

For individuals:

• Send and collect your package whenever you want: with pickup points, you decide when and where to manage your package.
• More locations, more convenience: stores, supermarkets, gas stations… There’s always a pickup point nearby.
• Efficient deliveries and shipments: avoid delays, lost packages, or returns because “there was nobody at home”.
• More sustainable option: fewer delivery trips mean fewer emissions and more efficient logistics.

For businesses:

• Extra income generation: if you become a pickup point, you will receive additional income with no initial investment.
• More traffic in your store: customers managing parcels can take the opportunity to buy your products.
• Differentiation and loyalty: offering an extra service makes your business more attractive to the community.
• Commitment to the environment: reducing failed deliveries helps lower the carbon footprint.

How do you send packages to an InPost pickup point?

With InPost, you can choose from more than 11,000 pickup points in Iberia, including Pack Points and Lockers. You’ll always have an option nearby.

Send packages directly to a pickup point

If you need to send a package to someone else, you just have to go to our website and manage your shipment in a few minutes. Enter the package weight, destination address, and choose the shipping type that best suits your needs. Before confirming, check the size and weight limits to make sure everything is correct.

The recipient will have up to 8 days to pick it up at the selected pickup point, with total flexibility.

Pick up online purchases at a pickup point

If you shop online, choose InPost as the delivery option and collect your order whenever you want.

• Select InPost when making your online purchase: at Partner stores with InPost, choose delivery to an InPost Pack Point or Locker.
• Choose the nearest point: use our interactive map to find the one that suits you best.
• Receive your package with total flexibility: When your order is ready, you’ll receive a notification, with up to 8 days to collect it.

Return a package hassle-free

If you need to return a product, you just have to drop your package off at an InPost pickup point and that’s it. Before doing so:

• Check whether the online store offers returns with InPost.
• Prepare the package and follow the store’s instructions.
• Drop it off at an InPost Locker or Pack Point.

Do you have a business and want to become an InPost pickup point?

If you have a business, this is your opportunity to generate extra income by joining InPost’s hybrid network, whether by becoming a Pack Point or installing an InPost Locker.

How do you turn your business into a Pack Point?

1. Request information: fill out the form with your business details.
2. Business assessment: we analyze whether you meet the requirements and answer all your questions.
3. Training and activation: We provide you with all the tools you need to start managing packages.

Do you prefer to install an InPost Locker?

1. Provide a space: you only need an accessible area of at least 2 meters and fill out the form.
2. At InPost we take care of everything: installation, maintenance, and management, at no cost to you.

A greener logistics? Join our InPost community

Shipments to pickup points are changing the way we receive packages, making it more efficient and sustainable. By avoiding multiple delivery attempts, CO₂ emissions and the use of unnecessary packaging are reduced. In addition, many deliveries to InPost Lockers are made with electric vehicles or bicycles, promoting more responsible logistics. Every package collected at a Pack Point or Locker is a step toward a greener planet.

Ready to send packages to pickup points or be part of our hybrid network of Pack Point and Lockers?