Sale returns: easy and fast with InPost

During sales, everything moves at full speed: carts full of items, offers everywhere, and packages that keep arriving. But when something doesn’t fit, isn’t your size, isn’t what you expected, or you’ve simply changed your mind, returning it shouldn’t be a problem.

With InPost, you can handle sale returns without queues, without printers, and without depending on opening hours. Yes, that easy. Here we’ll tell you how to do it quickly and without complications.

Why does returning items during sales get complicated?

During sales, online stores handle a much higher volume of orders and returns. This spike in activity can make the process take longer than usual.

There are more packages in transit and more people returning their purchases at the same time, which means longer waits both in customer service and at physical drop-off points.

That’s why it’s key to have an agile, flexible return option with no fixed hours, like the one offered by InPost.

The trick is choosing the right way to return items during sales

If something doesn’t fit as you expected, returning it can be just as easy as buying it. With InPost Lockers and Pack Points, it’s simple.

• Smart Lockers open 24/7, so you can return your package whenever it suits you, even at night or on the weekend.
• Pack Points with extended hours, perfect if you prefer in-person service and want to do it during the day.
• More than 12,000 in Iberia and more than 10,000 in Spain, at gas stations, supermarkets, and neighborhood shops, always close to home or work.
• No printer or labels: everything is managed from your phone. Just request the return in the online store, receive your QR code by email or SMS, scan it at the Locker or Pack Point, and you’re done: the system identifies your package instantly.
• Real-time tracking, so you know the status of your return at all times.

Easy returns with InPost: here’s how they work

Got something to return from your sale purchases? With InPost, you can manage your returns easily and conveniently:

1. Request the return on the store’s website where you made the purchase.
2. Choose InPost as the delivery method if it’s available among the options.
3. Receive a digital QR code by email or SMS. This QR replaces the printed label.
4. Prepare your package well protected and close it properly.
5. Find your nearest point with our online tool and go to the nearest InPost Locker or Pack Point whenever it suits you.
6. Scan the QR with the screen reader if you use a Locker, or hand it over at the Pack Point, where the staff member will scan it for you. Then place the package in the locker or leave it at the counter.

That way, you can return your online sale purchases without worrying about hours, printers, or complicated paperwork. Everything from your phone and with real-time tracking until the package is registered.

Your sale returns, at your pace with InPost

Sales are meant to be enjoyed from start to finish. If something doesn’t convince you, returning it can be just as easy as buying it. With InPost, you can manage your sale returns from your phone, without printers, without waiting, and whenever it suits you best.

Just you, your package, and the freedom to choose how and when to return. This summer, turn your shopping and returns into a convenient and flexible experience.

Choose InPost and enjoy returning with the same peace of mind as when you shop.