How can I send a parcel if I don't have a printer with InPost?

Sending a parcel no longer has to start with a printer, ink that runs out at the worst possible moment, or a label stuck on a bit crooked.

With InPost, you can prepare your shipment online and use a QR code from your mobile phone to drop it off at a Locker or hand it in at a Punto Pack. In this guide, we explain how shipping without a printed label works, what you need before leaving home, how to leave your parcel correctly and what to do if the QR code doesn't scan the first time. Because sending should be as easy as preparing the parcel, showing your phone and carrying on with your day.

Quick summary

To send a parcel without printing a label with InPost, create the shipment from the website or app, choose the QR code option if it's available, pack it properly and head to the selected Locker or Punto Pack. There, you'll just need to scan or show the QR code so the shipment is registered.

You'll then receive confirmation and can track the parcel using the tracking tool. Easy, digital, and quite welcome for those who treat the printer as a decorative item at home.

What do you need before you start?

1. The parcel prepared and securely sealed.
2. The QR code received after creating the shipment.
3. A mobile phone with enough battery to show the QR code.
4. The recipient's address or details correctly checked.
5. An InPost Locker or Punto Pack nearby where you can leave the parcel.
6. Check that the parcel meets the allowed size and weight limits.

How do you send a parcel without a label, step by step?

1. Create your shipment on the InPost website or app. Enter the sender, recipient and parcel details carefully.
2. Choose the QR shipping option when it's available. After payment, you'll be able to download or receive the QR code to use from your mobile phone.
3. Prepare the parcel. Use a sturdy box or envelope, protect the contents well and seal all edges with adhesive tape.
4. Find the Locker or Punto Pack that suits you best. You can choose one near home, work or along your usual route.
5. Go to the chosen point with the parcel and the QR code on your phone.
6. Scan the QR code at the Locker or show it at the Punto Pack. The system will identify the shipment and you can drop off the parcel or hand it over at the counter.
7. Keep the confirmation. It will help you check tracking and confirm that the shipment has started its journey.

Sending from a Locker or from a Punto Pack: what's different?

The process is very similar, but the experience changes a little depending on the type of point you choose.

If you use an InPost Locker

You scan the QR code on the Locker screen and a compartment will open for you to place the parcel inside. It's a very practical option if you need to send outside business hours or prefer to do it independently.

If you use a Punto Pack

You show the QR code to the shop staff member. They scan it and register the parcel. It's a good option if you prefer in-person service or if the point is more convenient for you.

What should you check before leaving the parcel?

1. That the contents are protected and don't move around inside the box.
2. That the parcel is properly sealed.
3. That there are no visible old labels if you reuse a box.
4. That the QR code is clearly visible on the phone screen.
5. That the phone brightness is high enough to make the code easy to read.
6. That the parcel does not exceed the size and weight limits of the chosen point.

What should you do if the QR code doesn't work?

If you're at a Locker and the reader doesn't recognize the QR code, first increase the screen brightness, clean the camera or reader if possible, and make sure you're showing the full code without any cropping. You can also close and reopen the email or app where you have the QR code.

If you're at a Punto Pack, ask the person in charge to scan it again. If the problem continues, check that you're using the correct QR code for that shipment and not an old or incomplete screenshot.

Common mistakes when sending without a label

1. Creating the shipment but not selecting the QR option.
2. Going to the point with no battery on your phone.
3. Taking a parcel that exceeds the allowed dimensions.
4. Using a box with visible old codes or labels.
5. Not keeping the drop-off confirmation.
6. Waiting until the last minute if the shipment has a deadline.

When should you contact customer service?

Contact us if the QR code is not generated correctly, the selected point cannot accept the parcel, the shipment does not appear as registered after you drop it off, or you detect an error in the shipment details that you can't modify from the website or app.

Sending without printing: more convenient from the very first click

Shipping with QR is one of those small things that make the day easier. You pack the parcel, take your phone and leave it at the point that best suits you. No need to hunt for a printer, cut out labels or wrestle with tape.

With InPost you can send digitally, track the parcel at all times and choose between Lockers and Punto Packs so shipping fits your routine. Your parcel travels, you carry on with yours.